Welcome to the Delta AFA New Hire page! Here, you will find some helpful resources as a new hire Flight Attendant.
New Hires are eligible to sign an authorization card.
Management will never see your card.
- Crash Pads!
- Pass Travel
- Non-Rev/Standby Travel
- Cabin Jumpseat
- Cabin Jumpseat on Endeavor (9E)
- Flowback on Other Airlines
- ZED/ Interline on Other Airlines
Crash Pads!
First, what is a crash pad? A crash pad is a house or apartment where commuting Flight Attendants and Pilots rent a bed to use before, between and after work trips but do not live in their base full time. Traditionally they will use these beds 4 – 8 nights a month and there are two types: cold beds and hot beds.
Cold Beds: you rent a bed for a monthly fee and usually pay a one-month security deposit like you would an apartment. You can keep your own bedding there and usually there is storage for food, clothing, luggage and a kitchen and bathroom for personal use.
- Average Price $275 - $325 depending on how many beds per room, top or bottom bunk, location, and amenities.
Hot Beds: you pay to rent a bed for the night used or pay a monthly rental to reserve a bed, but the bed is not exclusive to you. With hot beds you usually travel with your bedding or sleeping bag and there usually isn’t a place for you to permanently store your things. They do have kitchens and bathrooms but not storage for you to keep your food or toiletries. You will need to contact the host to “reserve” the bed you need before arriving at the crash pad.
- Average Price $35 -$65 per night or $125 - $150 monthly. Even if you pay monthly, you still need to reach out to reserve the hot bed.
Resources
Pass Travel for Delta Flight Attendants
As a Delta employee, you have different options for leisure, commuting, and company business travel. This document will guide you through the different travel benefits you have access to as a Delta Flight Attendant. Below you will find a graphic showing the different travel benefits you and your pass riders can access. Please note that some of these travel benefits may be temporarily paused when on (sick) leave or OJI.
Non-Rev / Standby Travel (NRSA)
One of the amazing benefits you have as a Delta employee is that you and your eligible family members/companions can travel on standby on all Delta flights either free or for a reduced rate.
Eligibility
Delta Flight Attendants can start enjoying pass privileges as soon as their documentation and eligibility are verified and loaded into Delta’s HR system. You may also share your pass privileges with your eligible family members, such as: spouse/domestic partner or travel companion, (non)-dependent children, and parents. All pass travel is standby travel.
Boarding Order / Pass Travel Code
Upon check-in for your non-rev flight, you’ll be presented with a selection of different pass travel codes. The codes your pass riders have access to, in order of highest to lowest priority, are as follows:
- S1A (Emergency Travel - Manager Approval Needed)
- S1 (Relocation - Manager Approval Needed)
- S2 (Higher Priority - Each employee and parents OR spouse/domestic partner/travel companion will have six S2 travel days per year, starting at the date of employment).
- S3 (Standard Priority - Unlimited use per year)
- S3B (Parents, Nondependent children, retirees - Unlimited use per year)
- S4 (Buddy Passes)
If multiple employees are checked in for the same flight with the same Priority Code, the employee with the highest company seniority will be given a seat first.
Travel Procedures
- You and your pass riders can check up to two bags at 50 lbs for free each. The weight limit of free checked baggage is based on the same rules for main cabin revenue customers. Check out the resources tab as there are some exception markets.
- Nonrevenue customers can check-in either at the airport or on the Delta website (some international airports excluded). The same check-in deadlines which apply to revenue passengers also apply to pass riders. If you choose to change your standby code after check-in, you may ask an agent to change it before the local check-in deadline, however, agents may not be available to help pass riders due to operational needs. A pass rider's standby code cannot be changed after the local check-in deadline.
- At most locations, pass riders will receive their seat assignments at the boarding gate. Many airports are equipped with overhead gate information display screens which will show when seats have been assigned to standby passengers, but you may also check the standby list on Travelnet or the Fly Delta app. Standby customers must arrive at the gate at least 35 minutes prior to departure for domestic flights and 60 minutes prior to departure for international flights.
- All pass riders must comply with a dress code. Check out the resources tab for a link to the portion of Deltanet that addresses this.
- Pass riders traveling on international routes are subject to any applicable international taxes and fees. The amount of these fees depends on the city pair flown. These are payroll deducted from active employees or billed to inactive and retired employees' home addresses.
- Do not list on multiple flights at the same time (example: booking MCO-ATL and MCO-JFK for the same travel date).
Listing Procedure
You must list yourself and your pass riders prior to checking in for the flight. The easiest way to do this is through Travelnet on Deltanet.
- Go to Deltanet and click on “Travelnet” in the upper right corner
- Fill out the airport codes in FROM and TO and select either one-way or round-trip.
- Select the departure and/or arrival date and click “search”
- A list of possible flight options will appear sorted by departure time. Under Available/Authorized you may see multiple numbers. These numbers are the open seats for that particular cabin of service (example First Class 1/3 means that there’s 1 more open seat in First Class, but Delta can book 3 more customers in First Class, meaning they can overbook this cabin if they have to. Economy Class -2/-2 would mean that the Economy Cabin has been oversold by 2 customers and since it’s oversold, Delta will not allow any more customers to be booked in this cabin as it shows -2.). It’s best to look under Total Avail to see how many open seats are really available for that flight.
- The icon under “Stby List” will allow you to see how many employees are listed for this flight. First, you’ll see all employees and pass riders listed with their potential category (active, parent, retiree/other, buddy) and their hire date. When you click on “view airport standby list” you will see all standby customers that are currently checked in for the flight. This list will update as early as 24 hours prior to departure all the way until departure time.
- When you find the flight you want to list for, click the button in front of the flight and click at the bottom of the page on "Continue to Listing."
- On this page, you have the option to “Add More Flights” and follow the same instructions above to add more flights or you can continue to select the pass riders you want to book this flight for. Additionally, fill out your email address and your phone number and click on "Continue."
- (This step is only for international travel where local taxes are involved): If your travel is internationally and involves local taxes to be paid, you will now see the total price which will be payroll deducted. You can click on “continue” and follow the next step.
- You will now see a screen with TSA Passenger Name Validation. It’s important that you fill out all pass riders full name as it appears on their photo ID and their date of birth. If you have a Redress Number or Known Traveler Number, you can enter it on this page as well. Now click on "Create Listing."
- The listing has now been created and your booking code appears at the top of the page. You should also receive an email confirmation of the listing.
- To change or cancel your listing go to the top of the page under “Manage My Account” and click on “Find Listings and Reservations”. By simply clicking on the record locator you can make changes to your itinerary.
Resources
- Information about non-rev travel while absent from work
- One-checked-bag limit routes
- Dress Code
- More information about leisure travel
Cabin Jumpseat
On most mainline Delta flights, cabin jumpseats are available to be booked by Delta Flight Attendants. Jumpseats may be used for personal travel (including commuting). The number of jumpseats available per aircraft type is determined by aircraft configuration and crew staffing. Jumpseats are reserved on a first-come, first-serve basis but could be canceled by Delta if a jumpseat is needed for operational reasons.
Eligibility
Flight Attendants must have current FAA qualifications to occupy a cabin jumpseat. Aircraft-specific qualification isn't required; however, if not familiar with aircraft door operation, the jumpseat rider must receive an instructional briefing by a working flight attendant. A valid passport and applicable visas are required for all international jumpseat travel. International jumpseat travel may require applicable international fees and charges to be paid locally at the ticket counter.
Booking parameters
The purpose of travel will determine when booking opens for the flight attendant jumpseat:
- If you’re booking a jumpseat for commuting to work, you can book the cabin jumpseat 5 calendar days prior to the flight at 13:00 ET. (Example: Flight is on Monday, you can book the jumpseat on Tuesday at 13:00 ET).
- If you’re booking a jumpseat for personal travel or commuting from work, you can book the cabin jumpseat 3 calendar days prior to the flight at 13:00 ET. (Example: Flight is on Monday, you can book the jumpseat on Thursday at 13:00 ET).
Reserving a jumpseat
The easiest way to reserve, view, or cancel a jumpseat booking is by using the MiCrew app or icrew.
MiCrew
- Simply click on the “Jumpseat” option at the bottom of the app.
- Fill out the reason for travel
- Personal: Leisure travel or commuting back from the base.
- To Work: Commuting to work from any airport to the base you are reporting to for your next assignment (within 1 calendar day of sign in).
- Select the date of intended travel
- Fill out departure and arrival airport
- You may fill out the flight number, but if you like to see all departures between the city pair, please leave this area blank
- Type: FA
- Click “Search Available Jumpseats”
- You will now see a list of flights, click on the flight you’d like to list for.
- Answer the safety question and click on “Book Jumpseat”.
- A listing has been made and your booking code is now visible for the jumpseat listing.
iCrew
- Once in iCrew go to the “Flight Info” tab and click on “Jumpseat”
- Click “Book Jumpseat”
- Fill out a booking type:
- Personal: Leisure travel or commuting back from the base.
- To Work: Commuting to work from any airport to the base you are reporting to for your next assignment (within 1 calendar day of sign in).
- Select the date of intended travel
- Fill out the flight number.
- Fill out departure and arrival airport
- Click enter
- If a jumpseat is available, click on the green button “Continue Request”
- Fill out the Captcha code on the screen and click “OK”
- A listing has been made and your booking code is now visible for the jumpseat listing.
Jumpseat attire
Your Delta CREW ID must be displayed at all times while sitting on the jumpseat, when not in uniform. If not wearing a uniform, the dress code for jumpseat travel is business casual - no jeans or shorts. In addition, closed-toe, closed-heel shoes must be worn - no sandals or tennis shoes.
Check-in
The easiest way to check in for the flight attendant cabin jumpseat is at the gate. Make sure you’re checked in no later than 15 mins prior to departure on domestic flights and 75 minutes prior to departure on international flights, or your jumpseat reservation may be canceled. If you need to check luggage, the agents in the lobby may check you in for the jumpseat instead of the gate agent and check your luggage to the destination of the flight. Agents are unable to tag your luggage onto connecting flights.
Resources:
Programs & Policies Handbook: Chapter 7 - Cabin Jumpseat:
Cabin Jumpseat on Endeavor (9E)
Delta Flight Attendants may occupy the cabin jumpseat on certain Endeavor-operated flights. This should be a last resort option as there’s a lot of uncertainty with this type of travel. You can only occupy the cabin jumpseat on Endeavor’s CRJ-900 fleet. Therefore it’s important to check the operating aircraft. Listing for the jumpseat can only be done at the departing gate. The jumpseat will not be confirmed by the agent until 15 minutes prior to departure as prior to that time any active Endeavor Flight Attendant may take priority in the jumpseat. Check out this page on Deltanet for more information >
Flowback on Other Airlines
The flowback agreement allows Delta Flight Attendants to list themselves on a space-available basis on select US carriers. This program is free for domestic flights and although this agreement is great for those commuting, it may be used for leisure travel as well. At the time of this writing Delta Flight Attendants have access to the flowback program on the following airlines:
- Air Wisconsin (United Express)
- Alaska Airlines
- Allegiant Airlines
- American / Envoy Air (formerly American Eagle)
- Frontier Airlines
- Great Lakes Airlines
- Hawaiian
- Horizon Air
- JetBlue
- Mesa Air Group
- Piedmont Airlines
- Spirit Airlines
- Southwest
- Sun Country Airlines
- United / United Express
Eligibility
All current and active Delta Flight Attendants are eligible. Flight Attendants who are on furlough, leaves of absence, sick, OJI or who are retired are not eligible to use the flowback agreement.
Listing / Travel Procedures
Procedures vary by airline. On Deltanet search “flowback” followed by the airline name for up-to-date information (example: “flowback Hawaiian”). Some airlines allow Flight Attendants to book international travel under the flowback agreement, however, local departure/arrival taxes do apply.
Resources
- Deltanet page with a list of all airlines and listing/travel procedures
- Program of Programs & Policies Handbook: Chapter 19 - Flowback
ZED / Interline on Other Airlines
Delta employees can take advantage of the ZED/Interline agreements for nonrevenue or reduced-rate travel of over 100 other airlines from around the world. Nonrevenue and reduced rate travel on other airlines is a great option for leisure travel.
Eligibility
This travel benefit will become available when the employee reaches 6 months of continuous employment. This is 6 months from the first day of flight attendant initial training for most new hire Delta Flight Attendants. Children age 23 or older, Buddy Pass Riders, Nondependent Children, and Travel Companions are not eligible for ZED/Interline travel. Parents of Delta employees may enjoy this benefit but may be required to pay a higher fee than the Employee and their Spouse/Domestic Partner.
Listing / Travel Procedures
All airlines Delta has a ZED agreement with can be found on myIDtravel. In order to list for a flight follow these instructions:
- On Deltanet click on “Travelnet” at the top of the page.
- Once on Travelnet hover over “Leisure Travel” at the top left of the page and select “Interline Travel”.
- A pop-up opens with the myIDtravel website.
- Click on “New Flight/Ticket”
- Select the pass riders you want to purchase a ZED ticket for and click “continue”
- Select from either “One- Way, Round Trip or Multi Leg”.
- Select the airline for intended travel
- Leave Travel Status at “R2 Standby”
- Fill out the origin and destination of intended travel
- Select the departure date (Remember this is the proper format: dd.mm.yyyy)
- Click “Find Flights”
- You’ll now see a list of all possible departures between these airports on this particular airline. As you may notice, smiley faces show up next to each flight. These indicate the expected loads for the flight (green = lots of open seats, yellow = quite full, red = full / possibly oversold). Please note that although the smiley faces are an indication, it never guarantees if you will get a seat on a flight as with all standby travel.
- If you find the flight of your liking, simply click on “Select” under the flight.
- Click “Continue” to confirm
- You’ll now see the price of the standby ticket. Note: if you were unable to use the ticket, you can always request a full refund of the ticket up to one year after the intended date of travel.
- Click “Continue”
- Fill out personal information
- Fill out Credit Card information and click “verify” right below.
- Tick both boxes at the bottom of the page to confirm the policies.
- Click Finish and Confirm
- You have now booked and listed yourself for the flight. Each airline has different rules with regard to dress code, check-in, and baggage allowance. Check out the resources link below for more information.
- Economy Class vs Business Class Listing
All ZED/Interline travel is listed as Economy Class, with the only exemption Virgin Atlantic. Airlines may upgrade the employee to a higher class of service at their discretion, but this is not a common practice. Delta Employees and eligible pass riders will be listed in “Upper Class” on Virgin Atlantic-operated flights.
Resources
FAQs
What makes a new hire successful? ›
A Friendly Company Culture
A great way to ensure an employee's success when they start is to create a company culture that supports them. When people feel comfortable and welcome, they're more likely to excel and maximize their productivity.
- Welcome to [company name], [employee name], we're excited to have you here as part of the team! ...
- Welcome aboard! ...
- Best wishes on your first day! ...
- [Employee name], we're so glad to have you as part of the team here at [company name]. ...
- Welcome to the team [employee name]!
- Entrepreneurial Attitude. There are several qualities that we look for in a potential hire. ...
- Adaptability. ...
- Soft Skills. ...
- Their Interest In Learning. ...
- Work Ethic. ...
- Alignment And Talent. ...
- Collaborative Skills.
- Evaluate the situation. ...
- Remain positive and friendly. ...
- Track your productivity and success. ...
- Research fair earnings. ...
- Wait for the right time to talk with your boss. ...
- Boost your skills. ...
- Expand your professional network. ...
- Schedule an appointment.
Employers often expect their employees to be respectful, hardworking and a team player. Employer expectations can have several benefits, like keeping employees focused and motivated to stay on task.
What is new hire performance? ›New hire performance reviews give you the opportunity to get valuable reactions to your onboarding process. They may also help you work out small issues early on that could damper employee engagement later.
How do you talk small at a new job? ›- Step #1: Briefly Reveal Something About Yourself. Don't go silent after you shake hands and introduce yourself—continue by volunteering something about yourself. ...
- Step #2: Ask an Open-Ended Question That's Fairly Easy to Answer. ...
- Step #3: Direct the Conversation to Current Events.
Thank you for reaching out — I'm eager to learn more about the role! I'm excited to see that the position calls for [X knowledge or experience]. I have [X years] of experience [in the relevant industry or with a particular job function].
What is the best welcome message? ›We're so excited to have you as part of our team. We're looking forward to a long and prosperous relationship. Congratulations on being part of the team! The whole company welcomes you, and we look forward to a successful journey with you!
Is it okay to make mistakes as a new hire? ›Not only is it normal to make errors, they can help us build on our skills, knowledge and experience and make us better at our jobs. “The first thing I would say is that often it is actually ok to make mistakes. We often learn our biggest lessons, or make our biggest breakthroughs through trial and error,” says Wallis.
Why do most new hires fail? ›
In the same Leadership IQ study, it was discovered that 89% of hiring failures come as a result of poor attitudes held by new hires and have nothing to do with a lack of technical skills.
Can a new employee be paid more than me? ›A new study by compensation data provider LaborIQ surveyed 20,000 different job titles and found that salaries for new hires are, on average, 7% higher than what current employees earn in similar positions. For in-demand jobs in tech and finance, the pay gap can stretch to as much as 20%.
What do employers want in a new hire? ›There is one characteristic every employer wants their employees to present: professionalism and a strong work ethic. No matter what job you find yourself in after graduation, your employer will expect you to have strong, professional social skills and a great work ethic.
What are three things you always look for in a new hire? ›- Integrity. When asked Warren Buffett, CEO of Berkshire Hathaway how his company hires. ...
- Willingness to learn. A person who is eager or curious to learn will always come up with new ideas to improve the business. ...
- Present Awareness.
Start by writing the positive attributes of the employee, followed by his skills gaps and negative attributes that hinder him from achieving his goals. Next, explore opportunities like training programs that address those skills gaps and other ways for the employee to improve performance.
How do I make new hires feel included? ›- Show them you've been expecting them. ...
- Provide a grand tour of the office. ...
- Provide plenty of on-the-job training. ...
- Set them up with small, manageable tasks at first. ...
- Give them a mentor. ...
- Get the paperwork done as soon as possible. ...
- Ask for their feedback.
- Welcome aboard, new buddy! ...
- It's amazing to have such a young, fresh, and talented new member as part of our team. ...
- The office welcomes you today with open arms to be a part of our strong team! ...
- Warm welcome and congratulations on getting hired! ...
- Our heartiest welcome goes to you. ...
- Thanks for accepting the job offer.
Never ask people about finances (wage or salary), politics, religion, death, age and appearance. Avoid offensive jokes to break the ice, narrow topics, past relationships, serial killers and illnesses as you could easily offend someone or be viewed as a negative person.
How do you say welcome gracefully? ›Formal ways to say 'you're welcome'
These would be ones that you may use with people you do not know very well. They include: “you're very welcome” and “my pleasure.” Here is how two co-workers may use them when speaking with each other: Thank you for helping me finish the project.
- 'Hey! So happy you've joined our team! ...
- 'Welcome aboard! ...
- 'It's so great to have you with us! ...
- 'Congrats on the new role! ...
- 'Welcome! ...
- 'We heard someone awesome was joining our team, and that person is you! ...
- 'Welcome to our team! ...
- 'Happy first day!
What are some welcoming words? ›
...
- glad welcome. ...
- hospitable welcome. ...
- amiable welcome. ...
- gracious welcome.
Missing Key Details Or Misunderstanding Tasks. Missing key details or misunderstanding the task you are being asked to do can lead to lost opportunities, lost time and even big hits to revenue. Depending on the stakes, it can be a fireable mistake.
Is it normal to mess up at a new job? ›To be clear, the answer is yes - it is normal to make mistakes at work. At the end of the day, you're only human, and mistakes happen, no matter how well-intentioned you may be. It becomes problematic when you keep messing up at work without investigating why it's happening or doing something about it.
What are the most common hiring mistakes? ›- Failure to Prepare.
- Casting a Narrow Net.
- Resisting Technology.
- Skipping the Phone Interview.
- Having Too Many Cooks.
- Talking Rather than Listening.
- Failing to Check References.
A staggering 23% of new hires turnover before their first anniversary, while 46% of all new hires fail before 18 months.
What percentage of new hires quit? ›One-third of new employees quit after about six (6) months, according to statistics. This is a significant number and one that needs to be addressed with some urgency if employers want to fix this problem in their company.
What is the main reason employees quit? ›Poor pay
According to the Pew Research Center data, the top reason employees left their job was because of poor pay. Compensation and benefits are incredibly important to employees. According to the Society for Human Resource Management, 63% of U.S. employees said that compensation and benefits are an important factor.
The Equal Pay Act requires that men and women in the same workplace be given equal pay for equal work. The jobs need not be identical, but they must be substantially equal. Job content (not job titles) determines whether jobs are substantially equal.
What to do when you find out you make less than your coworkers? ›Many reasons exist for why you might make less than your co-workers, so do not immediately assume it is discrimination. Find the reason, then arrange a meeting with your manager to negotiate a higher salary. Companies should account for pay disparities through regular compensation monitoring.
Can employees tell each other their salaries? ›Under the National Labor Relations Act (NLRA or the Act), employees have the right to communicate with other employees at their workplace about their wages. Wages are a vital term and condition of employment, and discussions of wages are often preliminary to organizing or other actions for mutual aid or protection.
What are 5 key strategies for hiring new staff effectively? ›
- Establishing and leveraging your employer brand.
- Improving job postings with compelling job descriptions.
- Prioritizing diversity, equity, and inclusion practices.
- Treating candidates as customers.
- Conducting great interviews.
- Utilizing niche job boards.
- Adhere to company guidelines. When first starting a job, thoroughly read through your employee handbook. ...
- Work toward the company's goals. ...
- Treat everyone with respect. ...
- Use your best effort. ...
- Become an expert at your job. ...
- Offer value to your workplace. ...
- Focus on solutions. ...
- Be open to change.
There are three keys to a successful strategic onboarding program: people, culture, and milestones and tasks. A consistent, and repeatable onboarding process requires few adjustments and benefits all stakeholders involved. Plus, you're more prepared to set your new hire up for long-term success.
What are the 7 C's that you should consider in finding the best new employees? ›- Competent. This is one of the first things you need to consider while you're in the process of hiring employees. ...
- Compatible. This is another important thing your employees must have. ...
- Capable. ...
- Character. ...
- Commitment. ...
- Compensation. ...
- Culture.
The exact steps will vary by company, but the basics include announcing the job, reviewing applications, screening candidates, interviewing, final selection, testing, and making an offer. Depending on how many roles you are filling and the size of your hiring teams, some of these steps may be combined or repeated.
What is an efficient and effective hiring process? ›An efficient and effective hiring process is a step-by-step process for hiring a new employee, whereby an organization identifies its talent needs, recruits from its talent pool and eventually hires the most qualified candidates. Most companies have their own hiring processes.
What makes an employee stand out? ›Employees who take initiative and get the job done with little direction or encouragement are highly valued. Enthusiasm drives employees to succeed and is very contagious. Being team-oriented, cooperating and collaborating are sought-after traits by hiring managers.
How do you keep employees positive? ›- Make your business a pleasant place to be. No one wants to stand around in a dingy, boring space for hours on end. ...
- Be a respectful, honest, and supportive manager. ...
- Offer employee rewards. ...
- Give them room to grow. ...
- Share positive feedback. ...
- Be transparent. ...
- Offer flexible scheduling. ...
- Offer food in the workplace.
- Dedication. Dedication includes a strong sense of support and loyalty to a business or career role. ...
- Confidence. Confidence and productivity often work well together. ...
- Reliability. ...
- Teamwork. ...
- Independence. ...
- Leadership. ...
- Interpersonal/communication skills. ...
- Self-awareness.
Put the Four C's Into Action
If you can implement a system that ingrains compliance, clarification, culture, and connection into each of your new hires — and commit to it — your company will see a lot more success.
What are the 5 C's of onboarding? ›
These components provide the best onboarding practices you can follow while hiring the latest staff into your workforce. The 5c's stand for compliance, clarification, culture, connections, and check back.
What makes a strong onboarding process? ›The five Cs of employee onboarding can make new hires feel welcome, valued and comfortable at their new jobs. These include compliance, clarification, confidence, connection and culture. Companies that incorporate them tend to enjoy greater onboarding success than those that do not.
What is the most important quality you look for when hiring an employee? ›Integrity and honesty ensure you stay dedicated to the company's values and abide by all its rules, regulations, and professional ethics. These qualities make you a valuable asset to the company and can also influence your personal life.
What makes you stand out from other candidates? ›These can be professional skills, areas of expertise, personal qualities, or any relevant experience. Also, consider any impressive accomplishments from your past or career goals that speak to your commitment to the field. Think of ways to out-do the other candidates.